Privacy Policy

Information We Collect

Personal Information

We may collect personal information from you, such as your name, email address, phone number, shipping address, and payment information when you:

• Make a purchase on our website
• Request a service or support
• Contact us with inquiries
• Create an account on our website

Non-Personal Information

We may collect non-personal information about you whenever you interact with our website. This may include your browser name, the type of computer, and technical information about your means of connection to our website, such as the operating system and the Internet service providers utilized and other similar information.

How We Use Your Information

We use the information we collect for various purposes, including to:

• Process transactions
• Provide and manage our services
• Improve customer service
• Personalize user experience
• Communicate with you about your orders, services, and other inquiries
• Send periodic emails (related to your order or other products and services)

How We Share Your Information

We do not sell, trade, or rent your personal information to others. We may share your information with third parties only in the ways described in this Privacy Policy.

Third-Party Service Providers

We use third-party service providers to help us operate our business, including:

• Payment Processors: Stripe and PayPal process payments on our behalf.
• Hosting and Website Services: Our website is built and hosted on Webflow.
• Shipping Services: While we do not arrange shipping directly, we can share your information with shipping providers on your behalf if requested.
• Analytics: We use Google Analytics to track and analyze website traffic and user behavior. Google Analytics collects information such as your IP address, browser type, operating system, and pages visited.

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. Google Analytics uses cookies to track user interactions. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the website may not function properly.

Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our website.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request that we correct any personal information that is inaccurate or outdated.
• Request the deletion of your personal information. We will comply with your request unless we are legally required to retain the information.

Data Retention

We retain your personal information indefinitely for communication purposes. If you wish to have your information deleted, please contact us, and we will comply with your request.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Coffee for Marco Pty Ltd
6 Allenby St, Coburg North VIC 3058
ciao@coffeeformarco.com.au
1300 38 38 69

‍